October 23, 2023, I called at 9:45 to request housekeeping. I took those and went back to my room for the night. The housekeeper told me she had no towels except the hand towels. I found one and asked for a few items to include towels. I went to 3 different floors to find a housekeeper. They did not bring the items I requested that evening. She called and requested the items I needed. The line was only getting longer so I asked her to call while I was standing there. She told me that she had to wait to contact someone until the line went down. I asked her to for items I needed for the room. She told me I had to call before 12pm for the service. I told the front desk I had requested housekeeping and it was not done. I went to the front desk where I had to wait in line for about 20 minutes. After returning from our excursion around 4:00pm the room was not cleaned. I arrived at the Harrah’s New Orleans on Octoaround 10:25pm.
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